Empower Your Business with Comprehensive Managed IT Support Services from Abel Solutions, a subsidiary of ATS.
In today’s rapidly evolving IT landscape, staying ahead of technological advancements and cyber threats is crucial for business success. Abel Solutions offers robust Managed IT Support Services designed to help your organization navigate these challenges with ease and confidence.
Our Approach to Managed IT Support Services
Onboarding & Strategy
We begin with a customized onboarding plan driven by your business goals and objectives. Our strategic IT roadmap ensures long-term success, with regular reviews to track our service performance and adapt to your evolving needs.
Personalized End User Support
Our user-first approach guarantees a seamless experience every time. We provide fast, expert helpdesk resolution and scalable support to accommodate fluctuations in user counts. Our comprehensive end-user support includes 12 x 5 help desk availability, email support, and phone support for urgent issues.
Cybersecurity
Proactively reducing security risks is a top priority. We protect your data and prevent breaches, ensuring compliance with industry regulations. Our cybersecurity services include managed endpoint protection, vulnerability management, and security awareness training.
Hardware, Software, and Network Support
We offer full coverage for on-premises, cloud, and remote environments. Our proactive maintenance reduces downtime and maximizes ROI with cost-efficient IT solutions. Our services include 24/7 monitoring of managed workstations, servers, switches, firewalls, and wireless access points.
Why Choose Abel Solutions?
- Expertise and Experience: With over 30 years of experience in business and technology consulting, Abel Solutions is a trusted partner in delivering managed IT services that fuel growth and lower costs.
- Comprehensive Services: Our methodology is based on industry best practices, ensuring a structured and effective approach to IT management.
- Transparency and Collaboration: We believe in delivering our services with clear cost structures and a tailored roadmap, empowering businesses with expert guidance and customized solutions.
- Proactive Innovation: Staying competitive requires continuous innovation. Our proactive approach ensures that your organization leverages the latest technologies to stay ahead of the curve.
Our Managed IT Support Services
- Onboarding & Strategy: A customized onboarding plan driven by your business goals and objectives, with a strategic IT roadmap for long-term success.
- End-User Support: Fast, expert helpdesk resolution, scalable support for fluctuations in user counts, and comprehensive end-user support including 12 x 5 help desk availability.
- Cybersecurity: Managed endpoint protection, vulnerability management, security awareness training, and compliance with industry regulations.
Infrastructure Management: 24/7 monitoring of managed workstations, servers, switches, firewalls, and wireless access points, proactive maintenance to reduce downtime, and maximize ROI with cost-efficient IT solutions.
